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Redeemed my apple gift card by the balance keeps declining

i bought an apple gift card, redeemed it and it said it was all good to go. but when i ent to try and buy a new song it said my payment declined, which makes no sense because it does say i have the money. its just not letting me use it. Ive tried signing out of the app store and even signed out of my apple ID and still no luck getting it to work, it keep declining it no matter what i try.

iPhone 14 Plus, iOS 16

Posted on Sep 11, 2023 9:00 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2023 11:15 AM

it does say i have the money.


When redeeming a gift card, the amount will be credited to your Apple Account balance and set your Apple ID balance as your default payment.


If you have enough money in your Apple Account balance, all you have to do is -> you need to set your Apple Account balance as your default payment.


See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


 

See also -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)

⤵️



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service 



1 reply
Question marked as Top-ranking reply

Sep 11, 2023 11:15 AM in response to Cal_cipher3606

it does say i have the money.


When redeeming a gift card, the amount will be credited to your Apple Account balance and set your Apple ID balance as your default payment.


If you have enough money in your Apple Account balance, all you have to do is -> you need to set your Apple Account balance as your default payment.


See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


 

See also -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)

⤵️



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service 



Redeemed my apple gift card by the balance keeps declining

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