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rik278 Author

Level 1

4 points

apple logo still flickers when restore device

After update 16.6.1 my phone started randomly rebooting itself / shutting it self down. and showing up the apple logo. once in a while it started rebooting itself.

Tried to:

reset network info
Tried to restore the phone, turned back on again but issue still not solved and don't see a "there's a problem with your phone"
No visible damage on the outside.
Eject simcard and check if issue solved. then put simcard back in.
checked battery life (76% says it needs support)
phone has latest itunes version / software

Know after a previous drop face recognition doesn't work anymore, so put it off.

Contacted apple support about the situation and the woman told me to get my battery changed and normally it should solve the issue.

Now my phone dropped like 60cm and now only shows up the flickering apple logo, restoring doesn't work after I get the restore screen then restore buttons to start it again and then it starts showing up the flickering apple logo again. once I succeeded to get it back on but after 3 seconds it died again. Now it's in a continuous loop of flickering apple logo and I can't get it back on; neither im able to access itunes to restore it on my mac.

What can I do besides a needed battery change to solve this ?

iPhone X, iOS 16

Posted on Sep 11, 2023 9:49 AM