Bluetooth headphones repeatedly cutting out on MacBook pro since updating to Ventura 13.5.2

I have a 2021 MacBook Pro and am just updated to Ventura 13.5.2 - starting today my Bluetooth headphones started randomly cutting off and I hear the audio coming from my MacBook speakers. Bluetooth still, however shows the headphones are connected. I ran diagnostics and got a clean bill of health and also trashed all the bluetooth.plists and reset the Bluetooth module in Terminal - both worked for about twenty minutes and then it happened again. I also tried to connect other Bluetooth speakers and headphones and they all show that they are connected but the sound comes out of the MacBook speakers.

MacBook Pro 16″, macOS 12.0

Posted on Sep 11, 2023 9:18 AM

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3 replies

Sep 12, 2023 8:33 AM in response to jnathanielberke

Hi jnathanielberke,


If you have an Intel-based Mac, resetting the NVRAM may help. Here's how: Reset NVRAM on your Mac

Be sure to disconnect any external devices before following these steps.

How to reset NVRAM
Option keyplusCommand keyplusP keyplusR key
1. Shut down your Mac.
2. Turn on your Mac, then immediately press and hold these four keys together: Option, Command, P, R.
3. Release the keys after about 20 seconds, during which your Mac might appear to restart. For example, you might hear a startup sound more than once, or see the Apple logo more than once.
4. When your Mac finishes starting up, you might need to adjust any system settings that were reset.

Also, resting the SMC could be helpful. Just follow the steps for your specific Mac: Reset the SMC of your Mac


Wireless interference can cause Wi-Fi and Bluetooth devices to disconnect, so try the steps in this resource to see if you notice an improvement: Resolve Wi-Fi and Bluetooth issues caused by wireless interference


If the issue continues, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support or by calling the most applicable phone number from this list: Contact Apple for support and service.


Regards.

Bluetooth headphones repeatedly cutting out on MacBook pro since updating to Ventura 13.5.2

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