AirPods Pro No Longer Connecting to One Particular PC

I've been using my AirPods Pro (firmware version 5E135) to connect to my work PC (using Windows 11) for audio. This morning they wouldn't connect so I removed them from the PC and figured that I'd just add them again and connect. Except now they won't pair. My wife's AirPods Pro will pair, my AirPods are still working on my phone, Mac and iPad, and I can pair my AirPods to my wife's PC (also running Windows 11). So it appears that the issue is my PC and my AirPods won't connect while both my PC and AirPods seem to me working "regularly" in all other instances.


I've checked for Windows updates, restarted the PC, rebooted the PC, turned off the PC, toggled Bluetooth on and off about 20 times and nothing seems to be working. I've also turned Bluetooth off of all of my Apple devices to make sure that there's no Bluetooth conflicts either but they're still not connecting. Then I tried forgetting the AirPods from my iCloud account and when that didn't work, I forgot them a second time and changed the name of my AirPods so it would try to connect with a different name but that didn't work either.


I'm more frustrated at this point than anything else. There's got to be something simple I'm missing but for the life of me, I can't figure it out.

AirPods Pro

Posted on Sep 11, 2023 9:57 AM

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Posted on Sep 12, 2023 8:38 AM

Hey BillyBoy1304,


You completed really great steps in trying to resolve this issue. In your troubleshooting, did you also reset your AirPods? If not, take a moment to do that now to see if fully fresh connections help: How to reset your AirPods and AirPods Pro - Apple Support


If that doesn't help, and since this is only happening with one specific device, we recommend reaching out to Microsoft Support to look into this a bit more. Here's a link to their support, just in case: Contact Us - Microsoft Support


Thanks for participating in Apple Support Communities.


Take care!

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Question marked as Top-ranking reply

Sep 12, 2023 8:38 AM in response to BillyBoy1304

Hey BillyBoy1304,


You completed really great steps in trying to resolve this issue. In your troubleshooting, did you also reset your AirPods? If not, take a moment to do that now to see if fully fresh connections help: How to reset your AirPods and AirPods Pro - Apple Support


If that doesn't help, and since this is only happening with one specific device, we recommend reaching out to Microsoft Support to look into this a bit more. Here's a link to their support, just in case: Contact Us - Microsoft Support


Thanks for participating in Apple Support Communities.


Take care!

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AirPods Pro No Longer Connecting to One Particular PC

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