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Why cant i answer security questions to verify my identity, to unlock my apple ID?

Why can't I use my DL and/or answer my security questions to access my account if I forget my apple ID password?

iPhone 13

Posted on Sep 11, 2023 2:02 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2023 2:16 PM

Assuming that you have 2FA enabled - there are no security questions.


Access to your AppleID is via your trusted devices.


An “untrusted” device can be used to sign-in to your AppleID only after obtaining the 6-digit 2FA Verification Code by one of the methods described here:


Get a verification code and sign in with two-factor authentication - Apple Support



If you’ve forgotten your AppleID password see what to do here:


If you forgot your Apple ID password - Apple Support







1 reply
Question marked as Top-ranking reply

Sep 11, 2023 2:16 PM in response to FrustratedDH

Assuming that you have 2FA enabled - there are no security questions.


Access to your AppleID is via your trusted devices.


An “untrusted” device can be used to sign-in to your AppleID only after obtaining the 6-digit 2FA Verification Code by one of the methods described here:


Get a verification code and sign in with two-factor authentication - Apple Support



If you’ve forgotten your AppleID password see what to do here:


If you forgot your Apple ID password - Apple Support







Why cant i answer security questions to verify my identity, to unlock my apple ID?

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