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Not getting sound alerts on my iphone 11pro and Apple Watch (SE GPS + Cellular) when screen is locked

Did not change any settings and have checked and all ok

Have tried changing turning the ringtone on and off and changing the sound and powering phone off but it did not work

I have seen a note about the problem being caused if iphone and watch used at the same time which I have done but have not seen any solutions

Looking for help

thanks in hope


iPhone 11 Pro, iOS 16

Posted on Sep 11, 2023 4:08 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2023 7:05 PM

Where notifications appear

Notifications appear on your Apple Watch or iPhone, but not both.

 

If your iPhone is unlocked, you'll receive notifications on your iPhone instead of your Apple Watch.

 

 

If your iPhone is locked or asleep, you'll receive notifications on your Apple Watch, unless your Apple Watch is locked.

 

Some apps, such as the Noise app, are only available on your Apple Watch. Notifications for these apps won't appear on your iPhone.

The red notification icon  will appear at the top of your watch face when you have unread notifications. If you want to hide the notification icon, open the Apple Watch app on your iPhone, tap Notifications, then turn off Notifications Indicator.

When you read or dismiss notifications on your Apple Watch, they'll also be also dismissed from your iPhone.

2 replies
Question marked as Top-ranking reply

Sep 11, 2023 7:05 PM in response to JPBrisbane

Where notifications appear

Notifications appear on your Apple Watch or iPhone, but not both.

 

If your iPhone is unlocked, you'll receive notifications on your iPhone instead of your Apple Watch.

 

 

If your iPhone is locked or asleep, you'll receive notifications on your Apple Watch, unless your Apple Watch is locked.

 

Some apps, such as the Noise app, are only available on your Apple Watch. Notifications for these apps won't appear on your iPhone.

The red notification icon  will appear at the top of your watch face when you have unread notifications. If you want to hide the notification icon, open the Apple Watch app on your iPhone, tap Notifications, then turn off Notifications Indicator.

When you read or dismiss notifications on your Apple Watch, they'll also be also dismissed from your iPhone.

Not getting sound alerts on my iphone 11pro and Apple Watch (SE GPS + Cellular) when screen is locked

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