I cant download apps on App store, it shows the side botton but don't respond when i touch it

I cant download apps on App store, it shows the side botton but don't respond when i touch i

iPhone 13 Pro, iOS 16

Posted on Sep 12, 2023 1:35 AM

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Question marked as Top-ranking reply

Posted on Sep 12, 2023 1:38 AM

Here are some steps you can try to resolve this problem on your iPhone 13 Pro:


1. Restart Your iPhone:

Sometimes, a simple restart can resolve minor software glitches. To restart your iPhone 13 Pro, press and hold the Volume Up or Down button and the Side button (Power button) simultaneously until you see the "slide to power off" slider. Slide it to turn off your phone, then press and hold the Side button again until you see the Apple logo.


2. Check Your Internet Connection:

Ensure that your iPhone is connected to a stable and reliable Wi-Fi or cellular data network. Poor network connectivity can affect the App Store's functionality.


3. Update iOS:

Make sure you are running the latest version of iOS. To check for updates, go to "Settings" > "General" > "Software Update." If an update is available, download and install it.


4. Sign Out and Sign In to Your Apple ID:

Sometimes, signing out of your Apple ID and then signing back in can help. To do this, go to "Settings" > "[Your Name]" (at the top of the Settings app) > "Sign Out." After signing out, sign back in with your Apple ID.


5. Clear App Store Cache:

There is no direct way to clear the cache on iOS, but you can try this trick: Open the App Store, then tap on any of the bottom navigation bar icons (like "Today," "Games," "Apps," or "Search") ten times. This may trigger a cache clear.


6. Reset All Settings:

If none of the above solutions work, you can try resetting all settings on your iPhone. This will not erase your data but will reset all settings to their defaults. To do this, go to "Settings" > "General" > "Reset" > "Reset All Settings." You'll need to reconfigure your settings afterward.



2 replies
Question marked as Top-ranking reply

Sep 12, 2023 1:38 AM in response to Sharontz123

Here are some steps you can try to resolve this problem on your iPhone 13 Pro:


1. Restart Your iPhone:

Sometimes, a simple restart can resolve minor software glitches. To restart your iPhone 13 Pro, press and hold the Volume Up or Down button and the Side button (Power button) simultaneously until you see the "slide to power off" slider. Slide it to turn off your phone, then press and hold the Side button again until you see the Apple logo.


2. Check Your Internet Connection:

Ensure that your iPhone is connected to a stable and reliable Wi-Fi or cellular data network. Poor network connectivity can affect the App Store's functionality.


3. Update iOS:

Make sure you are running the latest version of iOS. To check for updates, go to "Settings" > "General" > "Software Update." If an update is available, download and install it.


4. Sign Out and Sign In to Your Apple ID:

Sometimes, signing out of your Apple ID and then signing back in can help. To do this, go to "Settings" > "[Your Name]" (at the top of the Settings app) > "Sign Out." After signing out, sign back in with your Apple ID.


5. Clear App Store Cache:

There is no direct way to clear the cache on iOS, but you can try this trick: Open the App Store, then tap on any of the bottom navigation bar icons (like "Today," "Games," "Apps," or "Search") ten times. This may trigger a cache clear.


6. Reset All Settings:

If none of the above solutions work, you can try resetting all settings on your iPhone. This will not erase your data but will reset all settings to their defaults. To do this, go to "Settings" > "General" > "Reset" > "Reset All Settings." You'll need to reconfigure your settings afterward.



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I cant download apps on App store, it shows the side botton but don't respond when i touch it

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