The USB 3.1 Bus not working

QuânVõ3005 wrote:

I'm using MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports). After updating to MacOS Ventura, I found that one of the USB ports (the port that is closer to the user) is not working properly other than using it as a charging port. Please help!

On an Intel Mac....

Port definition is re-defined on each reboot. Try shutting down and rebooting.

no change—

resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support

Still no change, use the configurator—

Revive or restore an Intel-based Mac using Apple Configurator - Apple Support

or contact Apple

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple for support and service - Apple Support

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support