Related Article: If you're missing notes on your iPhone, iPad, or iPod touch

Notes disappeared after update

After updating to iOS 16.6.1, almost all of my Notes have disappeared! I did not accidentally delete them, I’ve checked my settings to make sure everything is turned on and nothing I’ve tried has worked so far. Help!

iPhone 14 Pro Max, iOS 16

Posted on Sep 12, 2023 6:47 AM

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Question marked as Best answer

Do you have a yahoo account? If so, go online to your account and see if they are there. Several people have reported this issue.

Posted on Sep 12, 2023 7:12 AM

17 replies
Question marked as Helpful

Sep 12, 2023 7:08 AM in response to Cookielady_100

To retrieve iPhone notes that have disappeared: In your Settings app, tap on your name. Tap iCloud. Tap Show All. Tap Notes. Make sure Sync this iPhone is toggled on. These steps will restore your notes from iCloud. If you’ve lost notes that were not backed up to iCloud, you’ll need to restore an iPhone backup, as mentioned above.

Sep 14, 2023 9:18 PM in response to Cookielady_100

I had same problem and was terrified I’d lost all my notes. I followed kb1951 advice and it worked like a charm. I didn’t find them in my iPhone yahoo email but needed to use my laptop to access the yahoo email, but they were all there. I didn’t see a way to restore them to my iPhone notes, so I placed them on my laptop. I’m sure the other suggestion from MaxGabriel1219 would have worked if I used my iCloud, which I don’t. So thank you for the help and I hope you’re able to get your notes back. Lesson learned about iPhone updates. 😕

Sep 16, 2023 10:02 AM in response to Cavalier-Mom

I’m so glad you were able to find your notes! They must have fixed the problem with Yahoo accounts because all of my notes are back in the app! I already had my phone set to sync with iCloud, but I’m very thankful for MaxGabriel1219’s help as well. Hopefully it will help others in the future! I would have never thought to check my email for the notes so I’m very grateful for kb1951’s help! This is an awesome, helpful community!

Sep 20, 2023 3:30 PM in response to Cookielady_100

I have the solution!!! This just happened to me with the iOS17 update. I spoke with Apple Support 4 times and the last young lady suggested I reset my phone to the last backup that I had my notes so I did and my notes reappeared BUT for less than a minute then they disappeared again! Long story short I reset my phone 3 times until I realized if I moved quick enough I could do edit, select all notes and move them to my iCloud. They are still there! I hope this helps someone. None of the other options helped me. BTW my notes were connected to my gmail account and they were not in the notes folder in Gmail or in the trash.

Notes disappeared after update

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