iMessage Activation Unsuccessful

hello. I have been trying to activate iMessage for a month and nothing seems to be working. I have tried signing out of apple id, restarting iMessage and even talking to my carrier. My carrier says I should contact apple but in my country there is no Apple Store so what should I do

iPhone 14 Pro Max, iOS 16

Posted on Sep 12, 2023 7:56 AM

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Question marked as Top-ranking reply

Posted on Sep 13, 2023 8:06 AM

Hello muusi,  

Welcome to the Apple Support Communities.  


Please start with this troubleshooting guide if you are unable to activate iMessage: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


You may also be able to contact Apple Support instead of visiting a retail location. Go here for more information: Apple Support.


Cheers!

4 replies
Question marked as Top-ranking reply

Sep 13, 2023 8:06 AM in response to muusi

Hello muusi,  

Welcome to the Apple Support Communities.  


Please start with this troubleshooting guide if you are unable to activate iMessage: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


You may also be able to contact Apple Support instead of visiting a retail location. Go here for more information: Apple Support.


Cheers!

Sep 14, 2023 10:20 AM in response to JJRASC

I already tried all those suggestions on the trouble shooting guide. So, how do I contact apple? Because that link brings me to the apple support app which has no direct link to any real apple specialist. The authorized apple service provider says the issue can’t be solved and I don’t think that’s right. Here is what the apple support page



so is there any other way given my carrier says it must be an issue with apple or my device?

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iMessage Activation Unsuccessful

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