Error when generating temporary support pin
When i want to generate temporary support pin, it gave me an error "This action could not be completed because of an error. Try again later." does anyone experience the same issue?
User profile for user:
nathan430
User level:
Community Specialist
Hello deenaraa,
Thanks for using Apple Support Communities, it's great to have you here.
We want to help you generate that Temporary Support PIN successfully. We have a few recommendations which we're going to share with you below. Go ahead and follow each step and test the issue after each one to see if you are able to generate that PIN.
- Restart the device you are using to generate that PIN, whether it's an Apple device or otherwise.
- Try a different device apart from the one you are using when the error appears.
- Test the issue out on a different network; this could be a different Wi-Fi network or you could try on both Wi-Fi and cellular data.
Once you've run through all those steps, be sure you're following the correct procedure to generate that PIN:
Generate a temporary Support Pin
You can also generate a temporary Support PIN to confirm your Apple ID.
1. Sign in to appleid.apple.com.
2. If prompted, enter the verification code that is sent to your trusted device.
3. Scroll to the bottom of the screen and tap Support PIN. Then tap Generate PIN.
4. When Apple requests your Support PIN, give the four-digit number.
Your PIN is generated instantly and appears in a pop-up window that also notes when the PIN expires. You can use the PIN you generate only one time.
Depending on how you created your Apple ID, you might be able to generate a Support PIN without entering a verification code (for example, by answering security questions).
That info can also be found here: If you're asked to confirm your Apple ID when you contact Apple - Apple Support
We hope this information is helpful!
Have a great day.