Iphone stopped reading my Libre sensor
Been using the freestyle libre 14 sensor for 2 years. now the phone will not read the sensor after the last update to the Iphone
Question marked as
User profile for user:
DerekM87
User level:
Community Specialist
Hi MOMsphonesept12,
Does this device connect over Bluetooth? If so, we'd first recommend try the steps here: If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support
Should the issue persist and the device pairs to or also includes an app, check for updates to the App on the App Store as well by tapping your profile picture then check under Available Updates.
If there are no updates or the issue persist, then contact Freestyle Libre for additional assistance with their device: Contact Us
Cheers!