How to I restore items in my wallet

I had to restart my iPhone and lost everything, now I need help with putting apps back to normal


iPad, iPadOS 16

Posted on Sep 12, 2023 4:12 PM

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Question marked as Top-ranking reply

Posted on Sep 13, 2023 12:30 PM

Hello denicefromwattsburg,


We see you need help adding information back to your Apple Wallet. Restarting your iPhone should not have resulted in any data loss. Because of the sensitive data associated with your Apple Wallet, the data is encrypted and stored only on your device. Therefore Apple doesn't retain any information that can be tied back to you.


Read more here: IDs in Apple Wallet: privacy and security overview


The easiest way to put items back in your Apple Wallet is to add them: Add, use, and share boarding passes, tickets, and other passes in Apple Wallet


If you need to add a payment method to your Apple Wallet for use with Apple Pay, start here: Set up Apple Pay


Take care.


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1 reply
Question marked as Top-ranking reply

Sep 13, 2023 12:30 PM in response to denicefromwattsburg

Hello denicefromwattsburg,


We see you need help adding information back to your Apple Wallet. Restarting your iPhone should not have resulted in any data loss. Because of the sensitive data associated with your Apple Wallet, the data is encrypted and stored only on your device. Therefore Apple doesn't retain any information that can be tied back to you.


Read more here: IDs in Apple Wallet: privacy and security overview


The easiest way to put items back in your Apple Wallet is to add them: Add, use, and share boarding passes, tickets, and other passes in Apple Wallet


If you need to add a payment method to your Apple Wallet for use with Apple Pay, start here: Set up Apple Pay


Take care.


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How to I restore items in my wallet

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