no ringback tones on outgoing calls made to Vonage landline numbers from apple iphone

I have a T-Mobile service and when I make outgoing calls to Vonage landline from iPhone 13 Pro, landline phone rings okay but I hear dead silence on my cell phone until the party answers. This leads to believe that the landline is not working, but it is cell phone issue.


T-Mobile says it is an Apple iPhone issued.

Windows, Windows 6

Posted on Sep 12, 2023 6:57 PM

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2 replies

Sep 13, 2023 12:52 AM in response to benfromtexas

When initiating a call to either a landline or another phone, the caller typically experiences two distinct auditory cues that convey the progression of the connection process. Initially, there is the 'connecting tone,' a unique sound that signifies the call is actively being established. Once the connection is successfully established, the caller transitions to the 'ringtone,' a melodic indicator of the call's commencement.


These audible signals, the 'connecting tone' and 'ringtone,' are dynamically produced by the telecommunications carrier's server responsible for managing the call, exemplified here by Vonage. Vonage's server assumes the critical role of overseeing the intricate call signaling process and may employ a predetermined standard 'ringing tone' or one dictated by Vonage's established protocols.


It's imperative to recognize that the 'ringing tone' perceived by the caller might not precisely mirror the sound experienced on the recipient's end, such as the distinct 'ringtone' associated with the recipient's landline phone. This discrepancy is due to the various elements and preferences that come into play during call establishment and reception.

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no ringback tones on outgoing calls made to Vonage landline numbers from apple iphone

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