Why can’t I add money to my account and I can’t send or receive money with apple

Thank you for the information. So, if I understand correctly, you’re trying to transfer funds from your Visa debit card to your Apple ID account. If this is correct, please follow the instructions as outlined in the support article linked below.

Add money to your Apple Account balance - Apple Support

You’re also welcome to reach out to iTunes Support as the messages suggests.

iTunes - Official Apple Support

Please contact the Apple iTunes Support team.

iTunes - Official Apple Support

Is that Apple Cash you’re having issues with? What is the payment method?

What account, Apple ID Account or Apple Cash Account? I’m trying to understand where the funds are coming from and where you want them to go.

What is the source of the funds? Is it an Apple Gift Card, credit card or debit card?