iMessage & FaceTime not verifying
My iPhone 11pro max iMessage and FaceTime is stuck on verifying number and also come up with “activation error” how do I fix it?
iPhone 11 Pro Max, iOS 16
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User profile for user:
Eric_G1
User level:
Community Specialist
Hello liquishae,
This page can assist with providing steps that should be able to help resolve most issues with activating iMessage/FaceTime: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support
Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network.
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.
Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your device:
* iPhone
* iPad
* iPod touch
4. Turn iMessage and FaceTime back on.
Still not activated after a day?
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
1. Make sure that your device has the latest version of iOS or iPadOS.
2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
4. Contact Apple Support.
If the phone number still won't activate, be sure to check and see if you're using one of the carriers listed for your region here: Wireless carrier support and features for iPhone in the United States and Canada - Apple Support
If your carrier isn't listed for your region then you may try reaching out to them for additional help.
Cheers.