Cannot update my Mac OS...tried everything...

Hi. I'm read through nearly every thread regarding issues around updating to new OS.


I'm on a iMac Retina 5K, 27", 2017.

Intel based

Currently running Catalina 10.15.7

When I select "Software Update" from the Apple menu, it saying "Checking for updates..." with the spinning wheel.... forever... nothing happens.


If I use a direct link from the App Store, the software update screen pops up and it says "Finding update" with a full blue bar....forever....nothing happens.

I know I have enough free space on my hard drive (432 GB free), and I'm pretty confident I have enough memory (40 GB).


I've tried rebooting in Safe Mode. Same results.


I can not for the life of me figure out what to do. I desperately want to upgrade beyond Catalina but I've hit a wall. What the best route to take/try?

Posted on Sep 12, 2023 9:44 PM

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Sep 12, 2023 10:50 PM in response to Arlo Pear

Make sure you have a good backup or two, then your choices are...


macOS Big Sur - Technical Specifications


General Requirements

OS X 10.9 or later

4GB of memory

35.5GB available storage on macOS Sierra or later*

Some features require an Apple ID; terms apply.

Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Big Sur:

MacBook (2015 or later)

MacBook Air (2013 or later)

MacBook Pro (Late 2013 or later)

Mac mini (2014 or later)

iMac (2014 or later)

iMac Pro (2017 or later)

Mac Pro (2013 or later)

Learn about compatibility and how to identify your specific Mac model


https://apps.apple.com/us/app/macos-big-sur/id1526878132?ls=1&mt=12


And caution on 10.15 or higher, to see which Apps will no longer work in 10.15 get Go64...


https://www.stclairsoft.com/Go64/


Monterey…

macOS Monterey is compatible with these computers - Apple Support


  • iMac – all models from late 2015, iMac 16,1 – 20,2
  • iMac Pro – all models, iMac Pro 1,1
  • MacBook & MacBook Retina – all models from early 2016, MacBook 9,1 – 10,1
  • MacBook Pro – all models from early 2015, MacBook Pro 12,1 – 17,1
  • MacBookAir – all models from early 2015, MacBook Air 7,1 – 10,1
  • Mac Mini – all models from 2014, Mac Mini 7,1 – 9,1
  • Mac Pro – all models from 2013, Mac Pro 6,1 – 7,1



https://wpbeaches.com/apple-minimum-system-requirements-for-macos-monterey-12/


https://apps.apple.com/us/app/macos-monterey/id1576738294


macOS Monterey on the App Store (apple.com)


https://apps.apple.com/us/app/macos-monterey/id1576738294?mt=12


The following Mac computers are supported by macOS Ventura:

MacBook (2017 and newer)

MacBook Air (2018 and newer)

MacBook Pro (2017 and newer)

Mac mini (2018 and newer)

Mac Studio (2022)

iMac (2017 and newer)

iMac Pro (2017)

Mac Pro (2019 and newer)

macOS Ventura system requirements: Can your Mac run macOS 13? (idownloadblog.com)


Visit the App Store & put this in the search bar…


macos ventura

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Cannot update my Mac OS...tried everything...

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