You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello, please help me. I deleted all my programs, photos and videos in my phone. Please help meeeee

Hello. I deleted all my programs , photos and videos . Please help me recover them.

iPhone 12 Pro Max, iOS 16

Posted on Sep 12, 2023 11:46 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2023 11:58 PM

Regarding your data…

  1. If you have an iCloud or iTunes latest backup, then there is nothing to worry about. Just restore from it, else...
  2. If You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive;
    1. The information that is synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail*, Notes, Voice MemosMessages*, shared photosiCloud Photos*, Health data*, call history*, and files* you store in iCloud Drive.
    2. *-If you had turned on Messages in iCloudiCloud Photos, Mail, Health data, call history under iCloud, and files you store in iCloud Drive your content is automatically stored in iCloud and is available on all devices that use the same Apple ID
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
  4. You have uploaded some of it to Cloud Drives using the Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
  5. If you have not backed up or do not have the latest backup, nor imported nor you have synced or uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.


1 reply
Question marked as Top-ranking reply

Sep 12, 2023 11:58 PM in response to Ninika-91

Regarding your data…

  1. If you have an iCloud or iTunes latest backup, then there is nothing to worry about. Just restore from it, else...
  2. If You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive;
    1. The information that is synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail*, Notes, Voice MemosMessages*, shared photosiCloud Photos*, Health data*, call history*, and files* you store in iCloud Drive.
    2. *-If you had turned on Messages in iCloudiCloud Photos, Mail, Health data, call history under iCloud, and files you store in iCloud Drive your content is automatically stored in iCloud and is available on all devices that use the same Apple ID
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
  4. You have uploaded some of it to Cloud Drives using the Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
  5. If you have not backed up or do not have the latest backup, nor imported nor you have synced or uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.


Hello, please help me. I deleted all my programs, photos and videos in my phone. Please help meeeee

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.