Related Article: If Maps isn't working on your Apple device

no map information shows, detail, street, etc

Maps opens, no street detail, satellite view, or labels show

iMac (2017 – 2020)

Posted on Sep 13, 2023 6:23 AM

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3 replies

Sep 13, 2023 11:42 AM in response to johnbclark

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Sep 13, 2023 3:33 PM in response to Old Toad

after safe mode: Maps did not show satellite view or driving view .... nothing on the background, the directions and route was displayed, but not info on cities, streets or highways...no terrain etc...


reinstalled latest Ventura macOS version via System Recovery...

still no results in Maps...

ps..Google Maps, Mapquest etc work fine. I would prefer Apple Maps, but it is currently useless..


Thanks for the suggestions...


no map information shows, detail, street, etc

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