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Level 1

4 points

Why is my account disabled

I am unable to updat my WhatsApp app because it states my Apple account is disabled on the App Store

iPhone 5s, iOS 12

Posted on Sep 13, 2023 11:06 AM

Top-ranking reply

Level 10

472,203 points

Posted on Sep 13, 2023 11:10 AM

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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