IPad output sound drops in audio apps

I cannot use my new iPad with music apps like GarageBand, Synth One, SampleTank etc. because the sound drops every few seconds making microsecond gaps in the sound. I have an iPad 10.2 (2021) with iPadOS 16.2.


Can anyone please help me providing any suggestion? Using the iPad with my stage piano was the purpose why I bought the iPad :-( I have no such issue using my iPhone with the same apps and piano.

iPad, iPadOS 16

Posted on Sep 13, 2023 1:29 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2023 3:48 PM

As a first step, update your iPad to the current version of iPadOS - at time of writing, this being iPadOS 16.6.1.


There have been many functional updates and fixes since the release of iPadOS 16.2 in December of last year - notwithstanding the many essential security updates that have been released. Keeping you iPad up-to-date with system software updates is an essential step in keeping your iPad performing at its best.


These support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

3 replies
Question marked as Top-ranking reply

Sep 13, 2023 3:48 PM in response to Martyan

As a first step, update your iPad to the current version of iPadOS - at time of writing, this being iPadOS 16.6.1.


There have been many functional updates and fixes since the release of iPadOS 16.2 in December of last year - notwithstanding the many essential security updates that have been released. Keeping you iPad up-to-date with system software updates is an essential step in keeping your iPad performing at its best.


These support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

Sep 14, 2023 11:08 AM in response to LotusPilot

Thank you for your reply. Unfortunately, even with the newest version of iPadOS the same issue persist. I have also tried to play some YouTube videos using the same connection and the problem is the same - there are interruptions in the audio signal coming from the piano. When I use my iPhone 12 Pro with the exact same cable and piano, everything works perfectly, YouTube, music apps, simply perfect audio output with no interruptions.


Is it possible that the iPad is not compatible with the cable while the iPhone is ok with it?


I forgot to mention that the audio is perfect when coming directly from the iPad itself, when not connected to the piano.


I’ll be grateful for any more suggestions.

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IPad output sound drops in audio apps

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