Related Article: If you can't update or restore your iPhone or iPod touch

My iphone wouldnt update and lost cellular connection

An apple update was required and it wouldn't finish downloading the update. I restarted it but it lost cellular connection and wouldnt re-connect until the update had been performed. I tried several times to get the iphone to update and was met with the same results each time. I went to my Verizon store thinking that this was a cellular issue and Verizon staff tried all their tricks and were unable to get the phone to update or connect to cellular connection.

iPhone 12, iOS 16

Posted on Sep 13, 2023 5:25 PM

Reply
1 reply

Sep 14, 2023 3:02 PM in response to JHBlinn

Hey there JHBlinn,


Thanks for reaching out to Apple Support Communities. We'll be happy to help with updating your iPhone. Let's start by following the guidance on this page: iOS update and restore errors - Apple Support Match the steps you take to the error closest to what you're running into. If you run into another error, or that continues, reach out to Apple Support here: Get Support


Take care.



My iphone wouldnt update and lost cellular connection

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