Dictate is only picking up random words

My wife has an iPhone 14 pro max. Suddenly today dictate is only picking up random words when you are talking. As well SIRI stopped responding so we did setup again and she understands my voice 75 percent of the time but when my wife tries to setup up It doesn't understand her at all.the phone is up to date and zero damage

iPhone 14

Posted on Sep 13, 2023 6:18 PM

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1 reply

Sep 14, 2023 3:19 PM in response to CjmTechie

Hey there CjmTechie,


Thanks for reaching out to the Apple Support Communities.


To get started, does your wife have a case or film on the iPhone? If so, does the issue persist if you remove the accessories from the device? This may be able to help determine if one of the accessories may be blocking the microphone on the device.


If still having issues after removing any accessories on the iPhone, check out the steps in this next link that can help troubleshoot the issue further: If the microphones on your iPhone aren't working - Apple Support


Lastly, when you set up Siri again, did you or your wife go through the set up? If you set up Siri again using your voice, it can be expected for Siri to not respond to someone else's voice. To resolve this, have your wife go through the set up again so Siri recognizes her voice instead: If "Hey Siri" isn't working on your iPhone - Apple Support


Set up Siri to recognize your voice
1. Go to Settings.
2. Tap Siri & Search.
3. Turn off Listen for "Hey Siri," then turn it back on.
4. When the Set Up "Hey Siri" screen appears, tap Continue.
5. Say each command that you see on your screen.
6. Tap Done.


Let us know if that's able to help.


Take care!


Dictate is only picking up random words

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