not able to start iMac


Posted on Sep 13, 2023 7:51 PM

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2 replies

Sep 13, 2023 10:07 PM in response to kokateRavindra

Hi kokateRavindra,


Your Mac is currently referencing this support article: If your keyboard or mouse won’t connect during Mac setup - Apple Support (CA)


It looks like your Mac is looking for a keyboard and mouse to use. If you have a wireless keyboard and mouse, make sure that they are fully charged and powered on. Or, you can use a wired keyboard and mouse instead if needed.

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not able to start iMac

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