My iPhone XS screen is showing a grid of multi-colored dots in the background. Kind of just happened out of the blue. Any ideas on what is causing this besides the obvious conclusion that the screen is dying. Most prominent on white backgrounds.
[Re-Titled by Moderator]
iPhone XS
Hi Selling_England_by_the_Pound,
One possible explanation for this behavior is known as image persistence. The support article About the Super Retina display and Super Retina XDR display on your iPhone offers this explanation:
"With extended long-term use, OLED displays can also show slight visual changes. This is also expected behavior and can include “image persistence” or “burn-in,” where the display shows a faint remnant of an image even after a new image appears on the screen. Image persistence is temporary and disappears after a few minutes of normal use. Burn-in can occur in more extreme cases such as when the same high-contrast image is continuously displayed at high brightness for prolonged periods of time."
If this is what you're experiencing, it should resolve itself with normal use. If that does not happen, then service may be required. You can visit an authorized service provider listed at Find Locations to have your device examined if necessary.
Regards.
Hi Selling_England_by_the_Pound,
One possible explanation for this behavior is known as image persistence. The support article About the Super Retina display and Super Retina XDR display on your iPhone offers this explanation:
"With extended long-term use, OLED displays can also show slight visual changes. This is also expected behavior and can include “image persistence” or “burn-in,” where the display shows a faint remnant of an image even after a new image appears on the screen. Image persistence is temporary and disappears after a few minutes of normal use. Burn-in can occur in more extreme cases such as when the same high-contrast image is continuously displayed at high brightness for prolonged periods of time."
If this is what you're experiencing, it should resolve itself with normal use. If that does not happen, then service may be required. You can visit an authorized service provider listed at Find Locations to have your device examined if necessary.
Regards.
Thanks for the suggestion, but it's definitely not screen burn-in as the pattern had heretofore never been displayed on this device. The pattern can also cover more of the screen depending on whatever is supposed to be on the screen. Anyway, it's curious that there have minimal reports of such a problem from others, so this may just be a very rare screen malfunction. A trip to the Apple store is in order, I'm afraid.
Colored dots on iPhone XS screen
