Why did my Face ID stop working just like that?

My Face ID stoped working I don’t know why?

iPhone X, iOS 16

Posted on Sep 13, 2023 11:43 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2023 1:31 AM

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Top-ranking reply

Sep 14, 2023 1:31 AM in response to Favourubiagba

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why did my Face ID stop working just like that?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.