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Hello, could I refer a problem with my I phone

I have locked my I phone 8 plus. It was used by my daughter and she created her own Apple ID, then has forgotten the pass and now the phone is locked and could not be used. Could I receive any assistance@

Posted on Sep 14, 2023 12:31 AM

Top-ranking reply

Raicya

Level 10

209,061 points

Posted on Sep 14, 2023 1:05 AM

To unlock your iPhone, follow the steps described in the Apple article:

(< iOS 15.2) -> If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

If you don't have a computer and you can't borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help.

(iOS 15.2 and newer) you don’t need to have a computer -> If you see an iPhone or iPad unavailable message or Security Lockout screen

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

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Hello, could I refer a problem with my I phone

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