iCloud unable to renew my account

I've been getting a lot of weird mails from weird email adresses that my icloud data will soon been suspended. A couple of months ago, my debet-card linked to apple wallet was lost. I got a new one, linked it again, but I am unable to renew my account.

iPhone 13 mini, iOS 16

Posted on Sep 14, 2023 7:27 AM

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Question marked as Top-ranking reply

Posted on Sep 15, 2023 11:10 AM

Hi jmgdt,


You started from a great resource: If your payment method is declined in the App Store or iTunes Store - Apple Support


If the issue remains be sure to complete the steps in the second half of the article which states:


"If you still can't make a purchase


You can also use the article here to help check your current storage and details: Upgrade to iCloud+ - Apple Support



As recommended in the article you started from if the issue is related to billing and you've completed the steps, reach out to Apple directly to further assist. Get Support



Cheers.






1 reply
Question marked as Top-ranking reply

Sep 15, 2023 11:10 AM in response to jmgdt

Hi jmgdt,


You started from a great resource: If your payment method is declined in the App Store or iTunes Store - Apple Support


If the issue remains be sure to complete the steps in the second half of the article which states:


"If you still can't make a purchase


You can also use the article here to help check your current storage and details: Upgrade to iCloud+ - Apple Support



As recommended in the article you started from if the issue is related to billing and you've completed the steps, reach out to Apple directly to further assist. Get Support



Cheers.






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iCloud unable to renew my account

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