How do I find out which card my refund will go to

I am wondering where

my refund will go. I used prepaid visas for most of my purchases

Posted on Sep 14, 2023 8:49 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2023 10:07 AM

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

👉 👉 If your refund is approved, the funds will be applied to the same payment method that you used to buy the item

 

Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

 

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

 

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.

 

 

5 replies
Question marked as Top-ranking reply

Sep 14, 2023 10:07 AM in response to Sheena-benoit

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

👉 👉 If your refund is approved, the funds will be applied to the same payment method that you used to buy the item

 

Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

 

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

 

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.

 

 

Sep 14, 2023 11:43 AM in response to Sheena-benoit

You can't use prepaid visas as your Payment method for the App Store.


See -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I find out which card my refund will go to

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.