It won’t let me identify myself

I scan my drivers license front and back and it keep saying we cannot verify your identity

iPhone 11, iOS 16

Posted on Sep 14, 2023 4:02 PM

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Question marked as Top-ranking reply

Posted on Sep 15, 2023 4:30 AM

Please review the information in the two support articles linked below. There are separate instructions for Apple Card Mastercard and for Apple Cash. Make sure you’re using the correct steps for whichever service is having identification issues.


Identity verification for Apple Card or Apple Cash - Apple Support


How your Apple Card application is evaluated - Apple Support


 https://getsupport.apple.com/solutions





1 reply
Question marked as Top-ranking reply

Sep 15, 2023 4:30 AM in response to demonta666

Please review the information in the two support articles linked below. There are separate instructions for Apple Card Mastercard and for Apple Cash. Make sure you’re using the correct steps for whichever service is having identification issues.


Identity verification for Apple Card or Apple Cash - Apple Support


How your Apple Card application is evaluated - Apple Support


 https://getsupport.apple.com/solutions





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It won’t let me identify myself

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