Why can’t I update my phone?

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.

Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.

Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)

123lol456lol Said:

"Why can’t I update my phone?: I’m on Wi-Fi can’t connect to internet says I need an update but can’t update due to no internet connection, but I’m on Wi-Fi"

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Updating an iPhone:



Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Connect your computer using Ethernet, if WiFi is still of no option. Use my User Tip Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough