Is there a way to access my previous iCloud acc since I no longer use that email AOL?

Recently added iCloud space using my most recent email. After the change, many years of my photos are missing. I'm thinking those photos are linked with a former AOL account. Is there a way to access that iCloud information since I no longer use AOL?


[Re-Titled by Moderator]

MacBook Pro 15″, macOS 12.6

Posted on Sep 14, 2023 6:18 PM

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3 replies

Sep 14, 2023 6:23 PM in response to Sunflower632

Sunflower632 Said:

"Lost photos: Recently added iCloud space using my most recent email. After the change, many years of my photos are missing. I'm thinking those photos are linked with a former AOL account. Is there a way to access that iCloud information since I no longer use AOL?"

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Locating Lost Photos and Videos:

Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then they are gone. That's just the way it is :(


Troubleshooting Deleted Photos:

Six Tactics to Try:

A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support


B. Check Recently Deleted:

For iOS16 and later, you can check the Recently Deleted option on your iPhone.


C. Check iCloud, Directly:

For Photos: Go here, and see if they reside in iCloudhttps://www.icloud.com/photos


D. Restore your iPhone from a Backup:

Have any backups of this iPhone prior to this occurrence? If so, restore your iPhone from one that has these photos (the most recent backup, ideally). If not, then take this as a learning experience, knowing to always back up your device for recovery purposes. Important: Back up you iPhone prior to performing this restoration, should anything go wrong from here on out.


E. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card


F. Re-Enable Photos and Contacts in iCloud:

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Photos (so that it is grey)
  5. Tap: Photos (so that it is green)


Is there a way to access my previous iCloud acc since I no longer use that email AOL?

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