What if my light turns green when I plug it in but when I take the charger out it goes completely out until I plug it up again

L

iPhone 11, iOS 16

Posted on Sep 14, 2023 7:53 PM

Reply
1 reply

Sep 20, 2023 7:07 AM in response to semar193

I am having that same problem, and it gets worse. Sometimes, it will stop charging completely even though it says the case is 99-100% charged, and the right AirPods (which I just had replaced) will randomly stop charging. Also, when it is charging, and I am doing something on my iPhone or iPad Pro, it will randomly connect and disconnect. It was so bad that I thought they were toast till I plugged them in today, and it started charging both sides, but the case will not stay on when unplugged. I just spoke with support, and they are sending me to a local authorized store to have it checked out. Most likely, it is going to have to be replaced. I will update this later after I speak with an in-store rep.

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What if my light turns green when I plug it in but when I take the charger out it goes completely out until I plug it up again

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