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User profile for user: ErikPerik
ErikPerik Author
User level: Level 1
4 points

Photo booth videos are saving as corrupted/blank files

This is a continuation of this closed thread: Photo booth videos are saving as corrupte… - Apple Community


If I record a video on my mac photo booth that surpasses 3 or 4 minutes it saves as an empty video. 0:00 seconds and I'm unable to play it. This began happening after I updated to MacOS Monterey. I have put my computer into safe mode, changed, users, restarted, deleted photobooth library and made a new one etc. Any help would be great. I've attached a photo as an example.



MacBook Pro 13″, macOS 10.15

Posted on Sep 15, 2023 2:53 AM

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User profile for user: ErikPerik
ErikPerik Author
User level: Level 1
4 points

Posted on Sep 15, 2023 3:02 AM

I was able to recover a large part of my corrupt file by using untrunc run through Docker.


untrunc works by taking a "good" file and remaking the corrupt file based on the good files format.


Basically by following these instructions:


  1. Export the corrupt file to a known location, rename it to "corrupt.mov"
  2. Film a new short video that isn't corrupt, export that as well, call it "good.mov" in the same folder
  3. Open Terminal, cd into the directory where you exported the file.
cd ~/corrupt-folder-location
  1. Run "untrunc" using Docker:
docker run -v $(pwd):/video -it synctree/untrunc /video/good.mov /video/corrupt.mov


The resulting file: corrupt.mov_fixed.mp4 worked to play in VLC but not QuickTime.


This actually restored 10 minutes of my 11 minute long recording, so it might help to restore some peoples files.


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User profile for user: ErikPerik
ErikPerik Author
User level: Level 1
4 points

Sep 15, 2023 3:02 AM in response to ErikPerik

I was able to recover a large part of my corrupt file by using untrunc run through Docker.


untrunc works by taking a "good" file and remaking the corrupt file based on the good files format.


Basically by following these instructions:


  1. Export the corrupt file to a known location, rename it to "corrupt.mov"
  2. Film a new short video that isn't corrupt, export that as well, call it "good.mov" in the same folder
  3. Open Terminal, cd into the directory where you exported the file.
cd ~/corrupt-folder-location
  1. Run "untrunc" using Docker:
docker run -v $(pwd):/video -it synctree/untrunc /video/good.mov /video/corrupt.mov


The resulting file: corrupt.mov_fixed.mp4 worked to play in VLC but not QuickTime.


This actually restored 10 minutes of my 11 minute long recording, so it might help to restore some peoples files.


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Photo booth videos are saving as corrupted/blank files

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