Related Article: If you forgot your iPhone passcode

I purchased an ipad and attemted to restore from iphone backup. i entered my Apple ID and logged in normally without issues. the ipad will not sync or restore anything from my backup until i enter the iphone passcode. I no longer have the phone, help

I purchased an ipad and attempted to restore from iphone backup. I entered my Apple ID and logged in normally without issues. The iPad will not sync or restore anything from my backup until I enter the iPhone passcode. I no longer have the phone, and i do not remember the passcode. what can i do?

Posted on Sep 15, 2023 8:56 AM

Reply
1 reply

Sep 16, 2023 9:59 AM in response to Sam@Houston

Hey there Sam@Houston,


We understand you're having trouble restoring your iPad due to being asked for your iPhone passcode. We'd be happy to provide information to help you address this.


Likely the prompt for the passcode is due to trying to restore your iCloud Keychain. You can enter the passcode your had set on your iPhone when you still had it.


If you don't recall it, there's an option on that screen to say you don't remember and it provides other options.


Kind regards.

I purchased an ipad and attemted to restore from iphone backup. i entered my Apple ID and logged in normally without issues. the ipad will not sync or restore anything from my backup until i enter the iphone passcode. I no longer have the phone, help

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