​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Why I can’t update my iPad

I’m not able to update my iPad

iPad, iPadOS 16

Posted on Sep 15, 2023 10:32 AM

Question marked as Top-ranking reply

Posted on Sep 15, 2023 11:06 AM

Update your iPhone or iPad - Apple Support

//support.apple.com/en-us/HT204204


"If the update doesn't appear on your device, use your computer to update your device manually." Learn how to update your device manually if you're using a Mac with macOS Catalina or later,

or if you're using a Mac with macOS Mojave or earlier or a Windows PC."


Sometimes, an RSR may have not been applied.

To get Rapid Security Responses automatically:


  1. Go to Settings > General > Software Update.
  2. Tap Automatic Updates.
  3. Make sure that Security Responses & System Files is turned on.


[Sometimes attention to details may (or not) get you there.]


2 replies
Question marked as Top-ranking reply

Sep 15, 2023 11:06 AM in response to yankee192

Update your iPhone or iPad - Apple Support

//support.apple.com/en-us/HT204204


"If the update doesn't appear on your device, use your computer to update your device manually." Learn how to update your device manually if you're using a Mac with macOS Catalina or later,

or if you're using a Mac with macOS Mojave or earlier or a Windows PC."


Sometimes, an RSR may have not been applied.

To get Rapid Security Responses automatically:


  1. Go to Settings > General > Software Update.
  2. Tap Automatic Updates.
  3. Make sure that Security Responses & System Files is turned on.


[Sometimes attention to details may (or not) get you there.]


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why I can’t update my iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.