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Where do I find information to change Apple Store Administrator Access?

I discovered that my Apple Store account has an administrator which is not (me) the owner of the email account & Apple program. I deleted 2 devices & now I need to regain ownership/administrator role of this account.


Where do I find the information to make this change? Is it possible to make this change?


Would it be better if I closed the account and start over with a new Apple ID?

iPhone 14 Pro Max, iOS 16

Posted on Sep 15, 2023 8:52 PM

Reply
3 replies

Sep 16, 2023 6:16 AM in response to Destiny_Nicole02

I was part of a data breach for both iPhone and MacBook Air. I have an older iMac but just turned it off. I thought that my id was my iCloud user name. Actually when I changed my id because someone had created three without my permission and on a side note iCloud or IDMSA never populates or never did in passwords. That said I logged into iCloud from safari not apple one and it helped me to determine the exact administrator name that I originally used when I signed up. Try going to iCloud if you have it. and also look at any emails associated with your account. As I am older 56, in 2013 apple used a domain @me but changed it to iCloud. So I think that I am or hope that all is okay. Got to settings user and ids and where messenger (iPhone) and computer are listed. You should have a list or call tech support. Hope that helps. Best, lots of changes...

Sep 16, 2023 6:17 AM in response to Destiny_Nicole02

I was part of a data breach for both iPhone and MacBook Air. I have an older iMac but just turned it off. I thought that my id was my iCloud or rather now apple one user name. Actually when I changed my id because someone had created three without my permission and on a side note iCloud or IDMSA never populates or never did in passwords. That said I logged into iCloud from safari not apple one and it helped me to determine the exact administrator name that I originally used when I signed up. Try going to iCloud if you have it. and also look at any emails associated with your account. As I am older 56, in 2013 apple used a domain @me but changed it to iCloud. So I think that I am or hope that all is okay. Got to settings user and ids and where messenger (iPhone) and computer are listed. You should have a list or call tech support. Hope that helps. Best, lots of changes...

Where do I find information to change Apple Store Administrator Access?

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