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my phone is not detected by pc when connected over the cable

my iphone X is keep restarting (stuck in boot loop). after trying reset it it goes to restore screen and asks to connect to pc when connected is not recognised by pc.

i have try using diferent cables and diferent ports, also diferent pc.. no help. works every time with my other phones. so maybe this iphone x is the problem.

it does start charging when connected to pc but won't recognise it.

Posted on Sep 16, 2023 11:19 AM

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Question marked as Top-ranking reply

Posted on Sep 16, 2023 11:37 AM

It will not be recognized until you go through the instructions in the link at the top of this page; follow them carefully.


When you connect to your PC be sure you are using a port directly on the PC, not a USB hub.


If that does not resolve it use the instructions for forgetting your passcode→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support



6 replies
Question marked as Top-ranking reply

Sep 16, 2023 11:37 AM in response to tad2009uk

It will not be recognized until you go through the instructions in the link at the top of this page; follow them carefully.


When you connect to your PC be sure you are using a port directly on the PC, not a USB hub.


If that does not resolve it use the instructions for forgetting your passcode→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support



my phone is not detected by pc when connected over the cable

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