The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Luvly is the app I canceled the subscription of earlier this year. I was charged $49.99 on the 12 Sept. I would like to get a refund but it didn’t have Luvly as an app I could request a refund for because it’s been canceled for a while
I was charged $49.99 on the 12 Sept.
If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.
Tap on Report a problem on the invoice.
I was charged $49.99 on the 12 Sept.
If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.
Tap on Report a problem on the invoice.
I resolved this by re-downloading the app, signing in and going to my profile to cancel this way instead of via the App Store, which didn’t work.
This happened to me too, and the problem with the above solution is that the app has already been unsubscribed via Apple and the merchant somehow charges the credit card directly (so it shows up as FAST-LUVLY-CARE and not Apple Inc. on the credit card transactions statement). I’m not sure how this is allowed; I would’ve thought it goes against Apple App Store policy.
Refund for an app I already canceled but it still charged me a renewal fee
