How can I use that balance.
See -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
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- You can't use your Apple Account balance to send gifts or gift cards.
- If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
- Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.
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I was hoping to get a refund for that.
You need to contact Apple Support to request a refund, see -> Check your Apple Account balance
Check your Apple Account balance – Apple Support (UK)
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If you have an Apple Account balance that you can’t use
You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund.
When you contact Apple, include the following information:
• Your Apple ID.
• The refund amount.
• Your current delivery address.