You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ethernet Port on Mac Studio only 100 mbps after power surge

Had a power surge come through my network via a near by lightening strike. Damaged the router which I replaced and all else seemed ok except 10 gigabit ethernet port now sees to be hard limited to 100 Mbps in any configuration. Ran a hardware test on start up and all checked out ok fortunately. In the network settings I tried adding/removing, various cabling, enabling/disabling and manually changing the hardware settings rather than auto configs and no luck thus far. If I use a thunderbolt to ethernet adaptor on one of my available ports I get full gigabit speed so it seems to be isolated to the Mac Studio ethernet port. Does anyone know if this is a replaceable part in the Mac Studio if I got to an Apple store? Any suggestions also to fix if I'm fortunate enough it's software related? I may just let it ride if it's an expensive or overly involved fix. Hardware says it's PCI so I wonder if it's soldered to the logic board.



Mac Studio, macOS 13.5

Posted on Sep 17, 2023 10:28 AM

Reply

Similar questions

12 replies

Sep 17, 2023 10:40 AM in response to mwstudio

The Ethernet port on the Mac studio does NOT support Baseband Ethernet at 100 M bits/sec.


The Mac Studio uses ONLY a modulated signal transmitted on cables with all four pairs of wires and its slowest speed is 1 G bits/sec. Cables with only two pairs of wires will fail to connect.


from AppleSpec:

Ethernet

  • 10Gb Ethernet (Nbase-T Ethernet with support for 1Gb, 2.5Gb, 5Gb, and 10Gb Ethernet using RJ-45 connector)


Sep 17, 2023 10:57 AM in response to mwstudio

Those options are for other models of Macs. that are grayed out on your pages, because they are not supported.


Actual Speed:

The good way to check the actual connection speed USED to be Network Utility, But in Catalina and later, Apple has deprecated network Utility and now you have to use a Terminal command to see your actual connection speed. First, you need to know what en number the link is. then you use a command like this one, substituting the actual en number.


my main Ethernet connection uses BSD name en2 (as shown in) :

 menu > about this Mac > (system report) > network:


Aquantia AQC107-B0:


Name: ethernet

Type: Ethernet Controller

Bus: PCI

Slot: Slot-3

Vendor ID: 0x1d6a

Device ID: 0x87b1

Subsystem Vendor ID: 0x1d6a

Subsystem ID: 0x0001

Revision ID: 0x0002

Link Width: x4

BSD name: en2

Kext name: AppleEthernetAquantiaAqtion.kext

Location: /System/Library/Extensions/IONetworkingFamily.kext/Contents/PlugIns/AppleEthernetAquantiaAqtion.kext

Version: 1.0.64


Terminal command:


ifconfig en2 | grep media


with this as my output for 10 Gigabit Ethernet:


	media: 10Gbase-T <full-duplex,flow-control>	

For ‘regular’ Gigabit Ethernet, you should get this instead:


    media: 1000baseT <full-duplex,flow-control>

Sep 17, 2023 2:29 PM in response to mwstudio

As far as the Ethernet port being replaceable, a teardown video shows someone removing a small circuit board that has the jack mounted on it. If the lightning strike only fried that board, and not circuitry deeper in the Mac Studio, it might be a relatively simple repair (apart from opening up and putting back together the Mac Studio!).


I think your best bet is to tell Apple what happened and ask them for a repair estimate. I could be wrong, but I think they might give you a repair cost estimate for free, at which point you could make a decision as to whether to fix the port, or to live with it being dead.

Ethernet Port on Mac Studio only 100 mbps after power surge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.