Related Article: Update macOS on Mac

problems updating my Mac

Im trying to update my Mac to macOS Monterey 12.6.9 but it still in preparing the update in about 30 minutes the last 3 days. What can I do?

iMac 21.5″, macOS 12.6

Posted on Sep 17, 2023 1:58 PM

Reply
1 reply

Sep 18, 2023 2:41 AM in response to carindiaz28

There are factors:


1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


5 - Running behind a VPN which may increase Packet losses or corruption of the download 


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router


8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences


9 - Worst case - Restart in Recovery Mode and choose Reinstall macOS. This in theory will pull the latest version of Monterey available and commence the installation.

problems updating my Mac

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