Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't pick up 5G signals on my iPhone

unable to pick up 5G signals even on cellular data making it hard for you to use them at a place where there is no Wi-Fi access.


[Edited by Moderator]

Posted on Sep 17, 2023 10:09 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2023 10:10 PM

How to Measure Cellular Signal Strength in Your Area - Received on your iPhone from Your Carrier's Tower


RSRP is short for Reference Signal Received Power, used when measuring 4G LTE networks. A cellular phone or another LTE-equipped device would display signal strength in RSRP, measured 0dBm (best signal) to -110dBm (weakest/no signal). An RSRP of -95dBm would be a strong signal whereas -115dBm would be very weak.


The pic below is self-explanatory

3 replies
Question marked as Top-ranking reply

Sep 17, 2023 10:10 PM in response to Robinelise019

How to Measure Cellular Signal Strength in Your Area - Received on your iPhone from Your Carrier's Tower


RSRP is short for Reference Signal Received Power, used when measuring 4G LTE networks. A cellular phone or another LTE-equipped device would display signal strength in RSRP, measured 0dBm (best signal) to -110dBm (weakest/no signal). An RSRP of -95dBm would be a strong signal whereas -115dBm would be very weak.


The pic below is self-explanatory

Sep 17, 2023 10:11 PM in response to Robinelise019

Please check the internet speed and the bandwidth that you are getting. Disable WiFi before running this Field Test.


You may check the current LTE band/5G/4G/3G by dialing *3001#12345#* and pressing the call button and then selecting the Serving cell info option


Bandwidth on the 2nd and 3rd Screenshots.


See the pic below which is self-explanatory

I can't pick up 5G signals on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.