My IPad cannot connect to the APP Store

I can’t download Apps and I can’t connect to APP Store. I have freed up space and downloaded most recent software update.

iPad Air 2

Posted on Sep 18, 2023 4:37 AM

Reply
Question marked as Best reply

Posted on Sep 18, 2023 4:56 AM

Check the network connection:

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

1 reply
Question marked as Best reply

Sep 18, 2023 4:56 AM in response to Catdog777

Check the network connection:

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

My IPad cannot connect to the APP Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.