iMac reporting different values for used storage depending how I ask it

If I select "Get Info" on my iMac's HD it tells me I'm using 765GB; if I select "Manage Storage" on the same disk it tells me I'm using 899GB:


That's some difference but which is likely to be correct and why the discrepancy?


iMac 27″, macOS 13.2

Posted on Sep 18, 2023 9:41 AM

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13 replies

Sep 19, 2023 7:33 AM in response to andrewfrommilton keynes

andrewfrommilton keynes wrote:

Others is about 3GB although it doesn't really explain why the two values are so different.

One thought I've had since posting is perhaps the two report the size of cloud files differently: I use OneDrive and the majority of the files are only placeholders as it automatically "frees up space". If I try Get Info on one of these files it reports no space on disk but actually shows 24.9MB in Finder. Perhaps the values in Manage Storage does include these file sizes even though they take up 0MB on disk??


The eye candy graph and manage storage have been inaccurate for years.


One way to find out for sure, is to get that third opinion from OmniDiskSweeper.

https://www.omnigroup.com/more/

Sep 18, 2023 1:18 PM in response to den.thed

Others is about 3GB although it doesn't really explain why the two values are so different.


One thought I've had since posting is perhaps the two report the size of cloud files differently: I use OneDrive and the majority of the files are only placeholders as it automatically "frees up space". If I try Get Info on one of these files it reports no space on disk but actually shows 24.9MB in Finder. Perhaps the values in Manage Storage does include these file sizes even though they take up 0MB on disk??

Sep 19, 2023 3:33 AM in response to ku4hx

Disk Utility is a good idea. I did some shifting around yesterday and moved 169GB off the internal drive. As of this morning, the reported disk usage is:

Get Info: 750.59 on disk (1.63GB pursuable)

Manage Storage: 565.04GB

Disk Utility: 755.9GB


So yesterday, Get Info was reporting 765.38 on disk, I moved 169GB to an external drive and freed up an additional amount of small space on OneDrive with files that were unnecessarily downloaded, and now it is reporting 750.59GB. Okay......makes sense, not.


Manage Storage tells me that Applications is taking up 35.33GB; Get Info on the Applications folder is saying 52.92GB. If I log in to my wife's account, Manage Storage tells me that Applications is taking 129.86GB and Get Info on the folder is saying 51.08GB (we only have one Applications folder!)


I'm trying to get my internal drive down to well below 512GB so I don't have to pay extortionate amounts to Apple for a SSD upgrade. At this rate, I'll never know when it's achieved.


This is some BS: how is anyone supposed to work with this? Does anyone know how these values are being calculated?


Sep 19, 2023 8:24 AM in response to BDAqua

I'm actually only using 11.3GB of OneDrive space.


I tried OmniDiskSweeper, with Full Disk Access granted and via terminal with sudo and it just doesn't report correctly. Terminal reports lots of permission issues so it isn't able to see anything. In fact, when it gives the drive summary it reports: 238GB free space, 1.5TB used, 1.0TB total.



Sep 19, 2023 11:47 AM in response to BDAqua

There's some data on external drives, but on the internal drive everything I directly interact with is in Home folders. I'm assuming that the way MacOS secures itself now impacts programs like ODS as the permission errors were all on system files from what I could see, I didn't check particularly closely - as it was already reporting 1.5TB used, clearly incorrectly, I had little faith in what it was ultimately going to show me.

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iMac reporting different values for used storage depending how I ask it

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