How can I ask for a refund to Apple?

Hey, I accidentally received a payment from Apple that I didn't spend. Can you help me with a refund?


[Re-Titled by Moderator]

iPhone 11, iOS 16

Posted on Sep 18, 2023 3:31 PM

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Question marked as Best reply

Posted on Sep 18, 2023 3:52 PM

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



1 reply
Question marked as Best reply

Sep 18, 2023 3:52 PM in response to KimmyAve

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



How can I ask for a refund to Apple?

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