Still cannot share AirTag

Still cannot share AirTag after installing os17. Says the person “is not eligible” Or “an error accurred”.

iPhone 13 Pro

Posted on Sep 18, 2023 4:21 PM

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Question marked as Apple recommended

I had the same problem, but once my wife shared her tags, I was able to share mine, using her phone number without the +1 country code that kept coming up automatically. I was not able to use her email address to share.

Posted on Sep 19, 2023 8:59 AM

1 reply
Question marked as Helpful

Sep 18, 2023 4:34 PM in response to texture1

Seems to be the same for all. No information on whether it just needs a server update on Apple's side that could appear anytime or if it will be a dot update to the OS in the near future. I'm guessing a server side issue that would be resolved, since the errors seem to be more of a validation response from a server. We may have to give it a day or so to let the servers catch up with the demand.

11 replies
Question marked as Helpful

Sep 18, 2023 4:34 PM in response to texture1

Seems to be the same for all. No information on whether it just needs a server update on Apple's side that could appear anytime or if it will be a dot update to the OS in the near future. I'm guessing a server side issue that would be resolved, since the errors seem to be more of a validation response from a server. We may have to give it a day or so to let the servers catch up with the demand.

Still cannot share AirTag

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