How do I redeem a gift card if the digits are scratched off?

Hi Clarrisa276,

welcome to the Apple (user-to-user) Community!

The answer has been posted several times here, although it may be difficult to notice if the default sort order ("Best") is used, so will repeat it below.

See: Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

• An image of the full front and back of your card.
• A sales receipt showing when your card was purchased.
• The serial number from your card. 

(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.)

Please follow the steps in this Apple Support article. 

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 

Contact Apple Gift Card Support

waka18 wrote:

How do I redeem a gift card if the digits are scratched off?

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

You will need to contact Apple Support.

They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

igwuru wrote:

How do I redeem over scratched card

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

See: What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

See Apple Support's article : What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Apple Support can likely help, if you provide all the info. they require

Please see what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

gambo288 wrote:

My code got scratched off

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

You will need to contact Apple Support.

They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

lease follow the steps in this Apple Support article. 

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 

Contact Apple Gift Card Support

Please follow the steps in this Apple Support article. 

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 

Contact Apple Gift Card Support

racheal206 wrote:

how can I get my code scratch off from the Apple Card $50

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

You will need to contact Apple Support.

They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

Hi Lollypizzle,

welcome to the Apple (user-to-user) Community.

Re: My Apple Card $20 code missing

The reply has been posted many times in this thread:

Here it is once more where you will see it.

See Apple Support's article: What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Please follow the steps in this Apple Support article. 

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 

Contact Apple Gift Card Support

Annafai12 wrote:

How do I redeem if the first 4 digits of the card had been scratch off

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

You will need to contact Apple Support.

They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

Please follow the steps in this Apple Support article. 

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 

Contact Apple Gift Card Support