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How do I redeem a gift card if the digits are scratched off?

How do I redeem if a digit is scratched off


[Re-Titled by Moderator]

Posted on Sep 18, 2023 11:02 PM

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Question marked as Best reply

Posted on Jan 12, 2024 12:56 PM

i have $100 Apple Card just 2 digit code scratch off

293 replies

Apr 29, 2024 4:59 AM in response to mascot113

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

Apr 29, 2024 4:15 PM in response to Chucker123

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

May 2, 2024 9:28 PM in response to Olamide900

Olamide900 wrote:

How can I get the missing code


Hello and welcome to the thread.


Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


You will need to contact Apple Support.


They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

May 4, 2024 6:31 AM in response to Mistakenly

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

May 5, 2024 9:05 AM in response to BBLAKE1951

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

May 7, 2024 2:24 PM in response to Ajibadex

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

May 15, 2024 11:32 AM in response to Evelyn2050

Evelyn2050 wrote:

How can I redeem my $70 Apple Card

Hello and welcome to the thread.


Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


You will need to contact Apple Support.


They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

May 16, 2024 6:37 PM in response to Ayanfe1

Ayanfe1 wrote:

I have an Apple Card that I cannot redeem because 3 letters were scratched off


Hello and welcome to the thread.


Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


You will need to contact Apple Support.


They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

May 17, 2024 11:37 AM in response to Arinze1245

Arinze1245 wrote:

Apple gift card some numbers are scratched out can anything be done 😔😔


Hello and welcome to the thread.


Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


You will need to contact Apple Support.


They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

Nov 26, 2023 4:27 PM in response to Katherin2

Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.

Jan 7, 2024 9:00 PM in response to qudus228

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Eg: says:

"Code is unreadable

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."


"You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. "


NB: There are illustrations in the above article showing how to recognize which number is the serial number

Jan 12, 2024 11:11 AM in response to John345h

See: Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.

How do I redeem a gift card if the digits are scratched off?

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