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Synced Content iPhone Storage - iOS 17 Update

after I updated to ios17 it appears that a synced content occupy at least 800mb on my iphone storage. How can I remove this. Please help. Thank you


[Re-titled by Moderator]

Posted on Sep 18, 2023 11:12 PM

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Question marked as Best answer

I talked to Apple Support. They told me it was simply a "reclassification" as to how storage was used. That is, the category called "system info" was split out and much of the information was now displayed in "synced content". That made no sense to me as the overall storage usage on the device went up. In my case, 6.6 GB. If it was split you would expect the total storage consumption to remain the same. When presented with that question answers became very vague. In short, I don't think customer support understands the issue either.

Posted on Sep 22, 2023 5:25 AM

135 replies

Nov 8, 2023 4:48 AM in response to pons130

I am really annoyed because I think it’s way to try and make you need extra storage so much but they want you to either pay for iCloud or buy a phone or iPad or whatever with a lot more storage. I am not happy whatsoever. Yes another Apple clever money, marketing ploy and I trust this will get resolved. If enough people start to complain, and perhaps they lose sales.. I am for my Apple products, and all of them have suddenly jumped up with invisible storage that I never had before.

Nov 9, 2023 6:55 AM in response to Francois Garcia

Bottom line - I lost approximately 10% of my storage across three iPhones and three iPads due to this issue.

I consider myself ripped off without an adequate explanation.

I'm hacked off enough to look at different devices including a new PC as all my devices are due for a replacement in the next 12 - 18 months.

Estimated impact will be in excess of $7,000 on Apple.

Not that they will notice.

Nov 9, 2023 7:05 AM in response to share3141

It's really frustrating isn't it? Problem is that they aren't on their own. I had an awful time with a one plus phone that was eating up storage for no reason. Many customers complained but one plus just turned a blind eye and to my knowledge, never acknowledged that there was a problem.

Hopefully Apple will rectify the issue with an update, sooner rather than later!

Nov 12, 2023 1:10 AM in response to pons130

I have over 101GB of storage which is supposedly data synchronised with my computer. I’ve checked my Mac and can’t see what’s being synchronised.

I’ve checked the internet to try and find out how to de synchronise and nothing really helps as most of the articles are about photos!

I don’t know what to do and am rapidly running out of space on my iPad. Apple aren’t helping or providing advice or updates so what are we to do?

Synced Content iPhone Storage - iOS 17 Update

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